Quality

We are deeply committed to providing our customers with the highest quality products keeping their satisfaction and success at the core of our business systems. Our comprehensive quality management organization is integrated across the entire company – from the product development cycle to manufacturing operations and post-sales services – emphasizing sustainable, continuous improvement at every level.

SKYWORKS’ QUALITY MANAGEMENT SYSTEM
Our customer-focused, comprehensive business system aims to continuously implement improvement strategies, fosters data-driven management decisions and integrates our suppliers as partners.

Quality System Manual

Engineer in clean suit holding silicon wafer in clean room

Delivering exceptional solutions to our customers

INNOVATE
We innovate by listening to both the voices of the customer and business while using a holistic approach to develop effective quality system tools.

IMPLEMENT
We implement our vision of perfect quality by training stakeholders and ensuring quality systems are understood and complied with.

IMPROVE
We improve wherever possible and ensure enhancements are formally deployed throughout every aspect of the system.

QUALITY POLICY

At Skyworks, we are committed to the never ending quest for perfect quality.

No Field Failures
No Customer Returns
No Reliability Failures
No Yield Loss

CERTIFICATIONS

Skyworks has established and applies Quality and Environmental Management Systems and ESD Control Programs for the design, manufacture, and testing of our products. We have demonstrated our quality leadership and strengthened our commitment to customer satisfaction through formal, third-party registration of our management systems to AS9100, ISO 9001, IATF 16949, ISO 14001 and ANSI/ESD S.20.20.

AS9100

Created by the Society of Automotive Engineers (SAE), AS9100 is an industry-recognized, international aerospace quality management system standard, which provides manufacturing suppliers with a comprehensive quality system for providing safe and reliable products. AS9100 Revision D (2016), Quality Management System – Requirements for Aviation, Space and Defense Organizations.

Location	Certificate	Registrar
Milpitas, CA	Certificate	TÜV SÜD AMERICA INC.

ISO 9001

An internationally recognized Quality Management System standard that focuses on customer satisfaction and promotes the adoption of processes that add value, mitigate risk, advance performance and effectiveness and continually improve through objective measures.

Location	Certificate	Registrar
Andover, MA	Certificate	Intertek
Austin, TX	Certificate	Intertek
Hillsboro, OR	Certificate	Intertek
Irvine, CA	Certificate	Intertek
Milpitas, CA	Certificate	TÜV SÜD AMERICA INC.
Mexicali, MX	Certificate	Intertek
Nashua, NH	Certificate	Intertek
Newbury Park, CA	Certificate	Intertek
Woburn, MA	Certificate	Intertek
Osaka, Japan	Certificate	Intertek
Singapore (STC Ang Mo Kio Road)	Certificate	Intertek
Singapore (Bedok South Road)	Certificate	Intertek

IATF 16949

An automotive quality management system standard with strong orientation to the customer. The primary focus is to develop a QMS that provides a continual improvement culture, emphasizes on defect prevention, reduction of variation and waste in the supply chain. Skyworks’s factory locations and DAS Business unit are certified to IATF 16949:2016

Location	Certificate	Registrar
Newbury Park, CA	Certificate	Intertek
Woburn, MA	Certificate	Intertek
Mexicali, MX	Certificate	Intertek
Osaka, Japan	Certificate	Intertek
Singapore, Bedok	Certificate	Intertek

ISO 14001

Skyworks’ factory locations are certified to ISO 14001:2015.

Location	Certificate	Registrar
Mexicali, MX	Certificate	Intertek
Newbury Park, CA	Certificate	Intertek
Woburn, MA	Certificate	Intertek
Osaka, Japan	Certificate	Japan Audit and Certification Organization for Environment and Quality
Singapore	Certificate	SOCOTEC Certification Singapore Pte Ltd

ANSI/ESD S.20.20

A global standard for the Development of an Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment, which covers necessary requirements for the design, establishment, implementation and maintenance of an Electrostatic Discharge (ESD) Control.

Location	Certificate	Registrar
Mexicali, MX	Certificate	TÜV SÜD AMERICA INC.
Singapore	Certificate	DNV Business Assurance USA Inc.

Certified Product Quality

In the relentless pursuit to deliver exceptional solutions to our customers, our state-of-the-art manufacturing facilities employ multiple technologies and operate at the highest standards to execute our extensive product quality systems.

1. Reliability Stress Testing, Audits and Inspections
We conduct aggressive product qualification stress testing that includes HTOL, MSL Preconditioning, BHAST/Autoclave, Temperature Cycling, High Temperature Storage, ESD, Latch Up and Surge Testing. These tests are compliant to JEDEC standards. We also perform reliability trials on new designs and reliability assessments for low PPM problems to provide continual feedback to our manufacturing processes. We perform regular material inspections, supplier reviews and process audits as well.

2. Failure Analysis
We perform failure analysis in order to isolate root cause and eliminate failure mechanisms associated with our products and processes.

3. Processes
Skyworks uses mistake-proofing methods and implements quality tools to ensure the integrity of the manufacturing process controls. We propose process improvement opportunities based on analysis and validate critical changes, ensure foundry products meet quality goals and expectations, and manage material supplier quality activities.

Engineers inspecting electrical components

HTOL
JESD22-A108

BHAST/Autoclave
JESD22-A110/A102

MSL Preconditioning
JESD22-A113

Temperature Cycle
JESD22-A104

High Temperature Storage
JESD22-A103

ESD HBM, CDM
JS-001-2014, JS-002-2014

Latch Up
JESD78

Engineers working on electronic components in high-tech setting

CUSTOMERS FIRST

Skyworks keeps the customer at the center throughout every phase of product design, development and manufacturing. We strive to guarantee that all specialized requirements are met, diligently resolving concerns and managing multiple types of RF products while minimizing return percentages. By fostering collaboration with our sales offices, we help facilitate initiatives and advocate customer interest within the organization.

We work to resolve complaints and manage all aspects of product quality and reliability. Through strong partnerships we are enabling our commitment to the never-ending quest for perfect quality.

RELIABLE SUPPLIER PARTNERSHIPS

Skyworks employs a hybrid approach to manufacturing – vertically integrating where we can create a competitive advantage or entering into alliances and strategic relationships for leading-edge capabilities. This unique model allows us to better balance our manufacturing capacity with the demands of the marketplace, while our internal capacity utilization remains high.

To maintain our high-quality standards, we have built a robust network of exceptional and reliable suppliers. We partner with our suppliers to not only obtain the required certifications, but also utilize tools that allow immediate access to the latest processes and product documentation, and enable continuous analysis of quality, delivery and customer impact data.

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